Business Applications Manager
At Clarion, our people are at the absolute heart of what we do. We’re proud that our core values of PASSION, CARE, IMAGINATION, and TRUST define the way we carry out our work across all of our teams.
If you share our values and want to be a part of a successful, dynamic, and creative global business then we want to hear from you.
The Opportunity:
This is a great opportunity for someone to come into Clarion at a senior position that reports to the Director of Enterprise Applications. The Business Applications Manager is responsible for management and support of a portfolio of applications and technology solutions.
The Business Applications Manager has overall responsibility for the architecture, transition to support, maintenance, deployment, and enhancement of software applications. Business Applications Manager is responsible for planning and overseeing technical development being executed by both internal and vendor led teams – while working collaboratively with business units, internal teams; delivering technical solutions that meet goals and objectives. Business Application Manager will be the primary point of contact for internal business and vendor partners.
Key Responsibilities:
Provide leadership and manage the work activities of direct reports in the area of application development
Collaborate with business and key IT stakeholders to plan, prioritize, and schedule applications development and enhancement requests, provide direction and guidance to the applications development staff
Accountable for availability and performance of applications, including ownership of incidents and release management
Drive stakeholder satisfaction by delivering quality applications and support with controlled and planned change management
Track and communicate project status to management
Partner with leaders of other disciplines to ensure proposed solutions align with IT strategy, business strategy and security architectures
Provide oversight in standards adherence through reviews of project work including detailed technical specifications and application code
Proven experience in managing relationships with vendors/consultants, IT teams and internal stakeholders
An interest in staying hands-on technical as well as wearing that team management hat
Responsible for directing and evaluating feasibility studies, project scoping and project planning for business application projects
Knowledge, Skills & Behaviours:
Expertise in business process analysis, requirements gathering, solution design and development, vendor management, enterprise application support, and a strong business understanding
Experience working in an ERP or CRM environment. Workday, Salesforce experience a plus
Experience in a management or supervisory role on an application delivery team
Excellent communication skills
Established project management skills
Experience of working in Agile as well as Waterfall delivery environments.
A working knowledge of Cybersecurity processes and practices is essential
About Clarion Events
Clarion Events is one of the world’s leading event organisers, producing and delivering innovative and market-leading events since 1947. (https://clarionevents.com/welcome)
Clarion Events embrace diversity and equal opportunities in all that we do. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
Clarion is private equity backed and owned by Blackstone. Blackstone is one of the world’s leading global investment funds, investing capital for the long term in order to build successful, resilient businesses. (https://www.blackstone.com/)
Our purpose is to deliver exceptional customer outcomes and experiences, by making every connection count.
Our vision is we want every one of our products to be a market leader in customer satisfaction and delight.
Benefits
25 days’ holiday plus bank holidays
End of year wellbeing shutdown (closed for the last week of the year)
Employees on a permanent or fixed-term contract are gifted an extra day of leave that can be used for a celebration of your choosing, e.g. birthday, Eid, Diwali, etc.
Summer Hours in August (3pm finish on Fridays)
Helping Our World (HOW) Days – one paid day per quarter to carry out charity work
Pension Scheme
Private Medical Insurance
Health Cash Plan
Wellbeing Library (MYNDUP)
Mentoring Programme
Season Ticket Loan
Cycle to Work Schemes
Free on-site gym and shower facilities
Free eyesight tests
Free flu vaccination – offered on site once a year for all employees
Our Values
PASSION
We deliver all our events with passion for people, the environment and businesses. We form connections with those who are just as passionate about what they do as we are. We always strive to exceed expectations and celebrate success. We love what we do, and it shows.
CARE
We care about our people and our products and work tirelessly to achieve lasting connections and satisfaction for ourselves, our customers and the businesses they support. We really get people - everyone is welcome.
IMAGINATION
Everything is possible. We constantly challenge the status quo and create amazing experiences and opportunities. We take huge satisfaction in solving problems. As open-minded and fun-loving people, the sky is our limit.
TRUST
We trust our skills, people and partners to deliver extraordinary events our customers have come to rely on. We support everyone around us and always learn through our experiences. We are honest and straight forward. You can always rely on us.
Equal Opportunities
We encourage employees to be open and confident and recognise that every member of the team makes a vital contribution.
Clarion embraces equality, diversity and inclusion and seeks to promote these principles in all of our business activities.
When recruiting new employees or providing opportunities for promotion, we will:
• Recruit, develop and retain the most talented people, regardless of background, and make the best use of their talents;
• Ensure that no person is unlawfully discriminated against;
• Select the best person for the role based on their skills, qualifications and abilities.
This statement sets out our commitment to equal opportunities and to preventing discrimination in the workplace.
JR102750
- Department
- Technology - IT
- Role
- Business Applications Manager
- Locations
- Putney HQ
- Remote status
- Hybrid
About Clarion Events
Clarion Events is the world's largest privately owned event and exhibition organiser, known for our innovative approach, market-leading super brands and digital products. Founded in 1947, we have expanded to become a truly international organisation with offices in 12 countries. With a portfolio of 125 events and media brands across various vertical markets, we employ around 2,000 people worldwide.
At Clarion we aim to foster growth for both our clients and partners by delivering exceptional events and platforms while retaining talented employees and nurturing loyal partnerships. We focus on creating long-term value and sustaining leadership in all our sectors.
It’s our true passion for customer satisfaction that sets us aside.